They did not explain that the patio was off limits and when I ask to have a copy of the agreement I was told in no uncertain terms NO. When I finally did get a hold of someone in charge they were extremely rude and not forth coming with information of how to proceed with the matter. When we got home I checked my bank balance online and found they had charged me $2oo.oo for smoking in the room! When i called to dispute this charge, the first four times were ignored. I had stepped out on the patio, closed the sliding glass door and took a couple of drags off a cigarette. There was no hot water! The next morning we cleaned up as best we could with cool water and were about to leave when the 'Barney Fife' security guard approached one of my friends out side our room door and told her she could not take her drink with her. After we went to our rooms we loved the beds and I was looking forward to taking a nice long bath. We waited for at least ten to fifteen minutes for drinks and we were usually the only ones there so there was no reason for the wait. We went to the casino and the bar service sucked.
I just signed the 'contract' with out reading it. We are smokers, but the room had what was supposed to be a patio and a door that went out to the parking lot not far away.
When we checked in we were told there was no smoking in the room. I booked us a room at this casino ahead of time. Two friends and myself decided to take an over night trip to the coast from Eugene.
